Your dashboard is empty, or an athlete is missing
The two causes, in the order to check them. Almost every “it's broken” report is one of these.
CoachesClub adminsReviewed 5 September 2026
A coach sees only the sports they are assigned to, and only the athletes enrolled in them. That narrowness is deliberate, and it means an empty screen is usually correct behaviour rather than a fault.
1. You have no sport assigned
This is the cause the overwhelming majority of the time. A club admin needs to open your member record and assign you to the sports you coach. Until they do, you will see the club but nothing inside it.
2. The athlete is not enrolled in your sport
An athlete can exist in the club without being enrolled in any sport, and an enrolled athlete still needs assigning to a group before they appear on that group's register.
If you can see the squad but one athlete is missing, it is almost always the second cause. If you can see nothing at all, it is the first.
Before reporting this as a bug, check both. Neither is something you can fix yourself — both need a club admin — but knowing which one saves everybody a round trip.