Inviting coaches, staff and families
How invitations work, what each role can see, and why a coach cannot see the whole club.
Club adminsStaffReviewed 2 September 2026
Everyone in your club is a member with a role. You invite people by email; they set their own password and their access is decided entirely by the role you gave them.
- Go to Members in your club settings.
- Choose Invite member, enter their email address and pick a role.
- They receive an email, verify their address, and set a password.
Members sign in at your club's own address —
proletics.club/your-club-slug — not at a generic login page. Include that link when you tell families to expect an invitation.Bulk invitations
For a whole squad's worth of parents, use the CSV import instead of inviting one at a time. There are separate templates for athletes, coaches, staff and parents, each downloadable from the import screen.
If someone did not get the invitation
- Check the spam folder first — invitations come from an address the family has never seen before.
- Confirm the email address on the member record has no typo.
- Re-send the invitation from the member's page rather than creating a second member, or you will end up with a duplicate.